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Privacy Policy
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Privacy Policy
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Protecting your privacy is important to Real Estate Academy (Australia) Pty Ltd.
We strive to keep your personal information confidential. By ensuring that you are
aware of and understand the Real Estate Academy (Australia) Pty Ltd Privacy Policy,
we can provide you with better service. Please take a moment to read the following
policy to learn how we handle your personal information.
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 Collection of Personal Information
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In order to give you superior customer service, Real Estate Academy (Australia)
Pty Ltd collects your personal information in several ways. For example, Real Estate
Academy (Australia) Pty Ltd may ask you to provide certain information such as your
first and last name, mailing address (including postal code), e-mail address, employer,
job title and department, telephone and facsimile numbers, and other personal information.
When ordering products or services on our Web Site / Store, you may be asked to
provide a credit card number. Depending upon the activity, some of the information
that we ask you to provide is identified as mandatory and some as voluntary. If
you do not provide the mandatory data with respect to a particular activity, you
will not be able to engage in that activity.
When you use the Web Site / Store, Real Estate Academy (Australia) Pty Ltd or third
parties authorized by Real Estate Academy (Australia) Pty Ltd may also collect certain
technical and routing information about your computer to facilitate your use of
the Web Site / Store and its services. For example, we may log environmental variables,
such as browser type, operating system, CPU speed, and the Internet Protocol ("IP")
address of your computer. We use these environmental variables to facilitate and
track your use of the Web Site / Store and its services. Real Estate Academy (Australia)
Pty Ltd also uses such environmental variables to measure traffic patterns on the
Web Site / Store. Without expressly informing you in each particular circumstance,
we do not match such information with any of your personal information.
When you submit personal information to Real Estate Academy (Australia) Pty Ltd
through this Web Site / Store, you understand and agree that this information may
be transferred across state and national boundaries and may be stored and processed
in any of the locations that Real Estate Academy (Australia) Pty Ltd maintains offices.
You also acknowledge that with respect to certain activities, the collection, transferring,
storage and processing of your information may be undertaken by trusted vendors
of Real Estate Academy (Australia) Pty Ltd. Such vendors are bound by contract to
not use your personal information for their own purposes or provide it to any third
parties. One instance where this could occur is in conjunction with framed pages
in which the URL for the pages is not visible and the pages are being hosted by
a vendor of Real Estate Academy (Australia) Pty Ltd.
Real Estate Academy (Australia) Pty Ltd has established relationships with various
service providers whose services are available to you from this Web Site / Store
or from web sites that are linked to this Web Site / Store.
In order to reduce errors in our database, authenticate our users and prevent abuse
of our system we may on occasion supplement the personal information you submit
to us with information from third party sources. For example, we may supplement
your registration information with address information provided by Australia Post
to qualify your information and prevent errors in our database.
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How Your Personal Information is Utilised
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Real Estate Academy (Australia) Pty Ltd uses your personal information for several
purposes including:
To ensure our Web Site / Store is relevant to your needs.
To deliver services, such as newsletters, events, training or software, that you
request or purchase.
To help us create and publish content most relevant to you.
To alert you to product upgrades, special offers, updated information and other
new services from Real Estate Academy (Australia) Pty Ltd.
To allow you access to secured-entry areas of our Web Site / Store as appropriate.
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When We Disclose Personal Information
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Because Real Estate Academy (Australia) Pty Ltd is a group company, your personal
information may be shared with Real Estate Academy (Australia) Pty Ltd. They will
protect your personal information in accordance with the Real Estate Academy (Australia)
Pty Ltd Privacy Policy. Real Estate Academy (Australia) Pty Ltd may occasionally
share your personal contact information with carefully selected companies, to keep
you informed about related products and services. If you do not want to receive
promotional information from Real Estate Academy (Australia) Pty Ltd or other companies
and wish to opt-out, visit the Real Estate Academy (Australia) Pty Ltd Web Site
to unsubscribe to our promotional materials.
Real Estate Academy (Australia) Pty Ltd works with other companies that help us
provide Real Estate Academy (Australia) Pty Ltd products and services to you, and
we may provide your personal information to these companies. For example, we give
shipping companies this information so they can deliver your products efficiently.
The information they receive is for shipping and delivery purposes only, and we
require that the companies safeguard your personal information in accordance with
Real Estate Academy (Australia) Pty Ltd policies.
Real Estate Academy (Australia) Pty Ltd may disclose your personal information if
required to do so by law or legal process. We may also disclose information about
you if we believe that disclosure is necessary to protect the personal safety of
Real Estate Academy (Australia) Pty Ltd employees, users of Real Estate Academy
(Australia) Pty Ltd products or services, or members of the public.
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How We Protect your Personal Information
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Real Estate Academy (Australia) Pty Ltd is committed to protecting the security
of your personal information. We use a variety of security technologies and procedures
to help protect your personal information from unauthorized access, use or disclosure.
For example, the Real Estate Academy (Australia) Pty Ltd Web Store uses industry-standard
Secure Socket Layer (SSL) encryption on all web pages where personal information
is required. To make purchases from the Real Estate Academy (Australia) Pty Ltd
Web Store, you must use an SSL-enabled browser such as Netscape Navigator 7.x, Safari
1.0 or Internet Explorer 5 or 6.x. This protects the confidentiality of your personal
and credit card information while it is transmitted over the Internet.
We urge you to take every precaution to protect your personal data when you are
on the Internet. Change your passwords often, use a combination of letters and numbers,
and make sure you use a secure browser.
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Access to Your Personal Information/Opt-Out Choices
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You have access to the information we have about you. To review and update your
personal information, contact Real Estate Academy (Australia) Pty Ltd Customer Care.
If you receive communications about Real Estate Academy (Australia) Pty Ltd related
products and services and wish to opt-out, send an e-mail to
sales@realestateacademy.com.au or call our Customer Care department at 1300
367 412 in Australia.
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Collecting Other Personal Information
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When you browse the Real Estate Academy (Australia) Pty Ltd website, you are able
to do so anonymously. Generally, we don't collect personal information when you
browse not even your email address. Your browser, however, does automatically tell
us the type of computer and operating system you are using.
Like many websites, the Real Estate Academy (Australia) Pty Ltd Web Site uses "cookie"
technology. When you first connect to our site, the cookie identifies your browser
with a unique, random number. The cookies we use do not reveal any personal information
about you. Cookies help us understand which parts of our websites are the most popular,
where our visitors are going, and how long they spend there. We use cookies to study
traffic patterns on our site so we can make the site even better.
In some of our email to you, we use a "click-through URL." When you click
one of these URLs, you may pass through our web server before arriving at the website
that is your destination. We may track click-throughs to help us determine your
interest in particular topics and measure the effectiveness of our customer communications.
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Clear Gifs, Log Files, and Action Tags
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Real Estate Academy (Australia) Pty Ltd employs a software technology called clear
gifs (a.k.a. Web Beacons/Web Bugs), that help us better manage content on our site
by informing us what content is effective. Clear gifs are tiny graphics with a unique
identifier, similar in function to cookies, and are used to track the online movements
of Web users. The main difference between the two is that clear gifs are invisible
on the page and are much smaller, about the size of the period at the end of this
sentence. Clear gifs are not tied to users' personally identifiable information.
Real Estate Academy (Australia) Pty Ltd also uses IP addresses to analyse trends,
administer the site, track user's movement, and gather broad demographic information
for aggregate use. IP addresses are not linked to personally identifiable information.
From time to time, we may use third parties to serve ads on our behalf across the
Internet. These third parties may also collect anonymous information about your
visits to our Web Site. This is primarily accomplished through the use of a technology
device, commonly referred to as a Web beacon or an Action Tag, which we place on
various web pages within our web site that allows third parties to collect anonymous
information, which cannot be used to identify you personally. These third parties
may use information about your visits to this and other web sites in order to provide
ads about goods and services of interest to you.
The third parties report the anonymous data that they collect on our behalf back
to us, which we link to our customer's personally identifiable information for the
purposes of better serving you. When we merge this data, it is treated under this
policy as personally identifiable information as described above.
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Our Company-wide Commitment to Privacy
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To make sure your personal information remains confidential, we communicate these
privacy guidelines to every Real Estate Academy (Australia) Pty Ltd employee
The Real Estate Academy (Australia) Pty Ltd Web Site contains links to other sites.
Real Estate Academy (Australia) Pty Ltd does not share your personal information
with those web sites and is not responsible for their privacy practices. We encourage
you to learn about the privacy policies of those companies.
If we are going to use your personal information differently from that stated at
the time of collection, we will attempt to contact you via email using the most
recent information we have. If you have not given us permission to communicate with
you, you will not be contacted, nor will we use your personal information in a new
manner.
The Real Estate Academy (Australia) Pty Ltd Privacy Policy is subject
to change at any time. We encourage you to review the privacy policy regularly for
any changes.
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Contact Information
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Real Estate Academy (Australia) Pty Ltd welcomes your comments regarding this
privacy policy, please contact us at:
Real Estate Academy (Australia) Pty Ltd
Shop 8, 34 Avoca Drive
Kincumber, NSW 2251
Australia
Telephone: 1300 367 412
Fax: 02 9225 9477
E-mail: sales@realestateacademy.com.au
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